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7 Nov 2017

Full-Time AV Field Engineer

Alpha Video – Posted by mschoen34 Eden Prairie, Minnesota, United States

Job Description

Alpha Video is a national integrator of audio, video, and broadcast technologies that empower organizations to better communicate with their target audience. We help our clients succeed by designing, installing, and supporting solutions that improve communications, collaboration, and content creation. With our extensive expertise in a variety of industries, we are able to partner with our clients to overcome complex visual communication challenges.

Summary:  Help us create the WOW moment for both our customers and employees.  The Field Engineer shall adjust, test, configure and commission A/V & IT systems, bringing projects to completion and ensuring quality. This position will work closely with the system design engineers, project managers, and technical teams to advance installation skills, design knowledge, and integration processes. Additionally, the Field Engineer will create documentation and perform training for clients and internal staff.

Essential Duties and Responsibilities include the following.  Other duties may be assigned.

  • Program essential A/V components including DSP’s, video processors, routers, and switchers.
  • Test systems at defined milestones, including, in-house rack build, on-site build, and substantial completion.
  • Make corrective changes in the field as necessary for optimal system functionality.
  • Complete systems:

o   Test video, audio, and control for physical installation quality and accuracy.

o   Calibrate systems for optimized performance.

o   Review system functionality for effectiveness.

o   Provide commissioning reports.

  • Work with on-site tech team to identify and finalize punch list items.
  • Create and assemble closeout documentation including: required bound contractor documents, drawings, system notes, and manuals.
  • Create general and client specific training documentation, including agendas and cheat sheets, and perform client training.
  • Review and update CAD drawings (Red Line) as needed for accurate system documentation.
  • Assist with creation and maintenance of operating procedures relating to installation, testing, and project closeout.
  • Complete quality control assessments on projects. Provide direct feedback, guidance, and training. Generate cumulative logs detailing and tracking issues.
  • Evaluate performances and project positives and negatives.
  • Communicate with Engineers, Programmers, PM’s and Field Manager on a consistent basis.
  • Recommend, and in some cases provide training on technical theory and installation best practices.
  • Attend manufacturer training.
  • Provide project status reports.
  • Pull and terminate all types of video, audio and control cabling.
  • Work with sales, engineering and consultants on the front end design phase of projects.
  • See past the system drawings and understand end-user functional requirements, Install and configure systems in a way that reflects the intended system design, but also is in the client’s best interest, communicating with sales, engineering, and project management as appropriate.
  • Attend drawing reviews as required.
  • Work with PM or Lead Installer to create or delegate task lists as appropriate to other technicians on a specific job.
  • Proactively identify areas of concern with system design, equipment integration and end-user functionality needs.
  • Communicate with the client, project manager, sales person and engineer on status updates, issues and suggestions.
  • Serve as a role model for other technicians by exhibiting a high quality of work, an excellent work ethic, and a positive attitude.
  • Compile system commissioning reports and perform system tests to verify proper functionality.
  • Perform employee and client training.
  • Work with subcontractors and/or third parties as necessary.
  • Identify inefficiencies and propose solutions.
  • Provide technical support to Alpha Video employees and clients in any areas of expertise.
  • Work with on-site tech team to identify and finalize punch list items.
  • All other duties as assigned and deemed appropriate.


Job Requirements:


  • Up to 40% travel, occasionally on a last-minute basis
  • Occasional evening and weekend work
  • Must be able to climb ladders up to 24’ tall and lift up to 50 lbs.
  • Must possess a valid driver’s license



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Excellent written and verbal communication skills
  • High level of organization
  • High level of job site familiarity i.e. construction and corporate atmosphere
  • Must be able to communicate effectively in a team
  • Technical background
  • Programming experience with Crestron, Audia, BSS, Extron systems
  • Team management skill
  • Knowledge of A/V theory and IT networking
  • Some engineering background preferred i.e. AutoCAD, VidCAD and design
  • CTS-I, CTS-D preferred
  • Ability to read and comprehend CAD drawings, blue prints and technical drawings
  • Hands on experience with audio/video switching, connectivity, routing, terminations and signal flow
  • Ability to solder
  • Must have excellent computer skills

How to Apply

Please submit resumes to

Job Categories: Field Engineer. Job Types: Full-Time.

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